Operations Manager
An amazing new job opportunity has arisen for a dedicated Operations Director to be accountable for the financial and operational performance of the region covering 11 specialist residential and 2 older people’s homes. You will be working for one of UK's leading health care providers covering the East of England in Norfolk, Suffolk and Essex
You will be accountable for the financial and operational performance of the region covering roughly 11 specialist residential and 2 older people’s Homes. You will work closely with, and have the support of, colleagues from finance, HR, recruitment, business development and quality teams to take a collaborative approach to delivering outcomes. This is a remote role with regular travel required, covering our East Of England region
As the Operations Director your key responsibilities include:
· Lead and develop a culture in the region that values the very highest standards of safety, quality and excellent service user care are consistently delivered
· Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI’s & KPI’s) to agreed targets for care standards, business planning, financial performance and quality
· Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary
· Develop and maintain external stakeholder relationships (including Local Authorities & CCG's)
· Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage
The following skills and experience would be preferred and beneficial for the role:
· Must have managed a large portfolio of home minimum 10/12 Homes
· Must have been in operations director or a similar type of role
· Experience within the Social Care sector
· While previous health & social care management experience is not essential, a clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital
The successful Operations Director will receive a well rewarded salary from £70,000 up to £75,000 per annum. This exciting position is a Full Time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
**£5,200 Car Allowance**
· 25 days annual leave plus bank holidays (at commencement of employment)
· A group Personal Pension Plan (GPPP)
· Private Medical Insurance Scheme
· Life Assurance
· Free meals while on duty
· Care first - Employee Assistance Services
· Continuous learning and development
· Childcare vouchers
· Career development
· Personal health insurance
· An employee assistance programme
· Voluntary benefit
To be considered for this position you must have previous strong experience in managing a large portfolio of homes
Reference ID: 4746
To apply for this fantastic job role, please call Beth Collins on 0121 638 0567 or send your CV to [email protected]