IT Technician, SC (288lw) – Telecommunications – Gloucester - £25,000.00-£30,000.00 + benefits

Our client, an international provider of advanced Telecommunications solutions for mission and business critical networks, are looking for a highly motivated IT Technician to join the existing IT Team within a fast-paced environment. This person will form an important and integral part of an expanding business & training will be provided.
All applicants must be eligible for UKSC & NPPV3 clearances.

DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.

Job Responsibilities
After training - be the first point of contact for technical issues, managing troubleshooting efforts and ensuring fast solutions.
Managing Onboarding & Offboarding by facilitating a seamless IT setup for new starters and handling the offboarding processes.
Support employees with technology issues, hardware & software upgrades & office equipment replacement.
Maintain IT documentation – track tasks through a ticketing system and develop internal user guides & trouble shooting documents and keep updated.
Collaborate in additional projects and tasks as directed by the IT Manager.
Contribute to smooth daily operations.

Experience
Solid IT skills & knowledge of necessary software including MSWord, Excel & Outlook.
Excellent communication & interpersonal skills and fluency in English.
Ability to remain calm and logical when troubleshooting technical challenges.
Passionate about learning new skills and embracing changing priorities.
Ability to manage time efficiently & anticipate potential issues before they arise.
Understanding of Windows operating systems.
Ability to resolve issues promptly, minimising downtime after training.
Ability to lift & carry equipment (e.g. Switch & server installs).
Understanding or knowledge of ENTRA/InTune.

Desirable
Familiarity with network fundamentals.
Knowledge of permissions management & administration along with Active Directory.
Knowledge of servers preferred.

If you are interested in applying, please send a copy of your CV with a note outlining why this would be the ideal opportunity for you, to Liz Walsh at Ex-Mil Recruitment Ltd by email to [email protected]

https://www.ex-mil.co.uk/vacancies/7890/it-technician-sc