An outstanding new job opportunity has arisen for a dedicated Home Care Operations Manager to ensure the smooth and efficient operation of a homecare agency or organization in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers

You will be responsible for the day-to-day management and administration of all operational aspects within a homecare business

**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**

As the Operations Manager your key responsibilities include:

• Lead, mentor, and supervise a team of healthcare professionals, including branch managers, care coordinators and administrative staff. Ensure the team is motivated, trained, and aligned with the company’s visions and goals

• Efficiently allocate and manage resources, including staffing, supplies and office oversight as maintaining cost-effectiveness

• Develop, monitor, and manage budgets to achieve financial targets while maintaining quality of care. Identify cost-saving opportunities and implement appropriate measures

• Implement and maintain rigorous quality assurance and compliance protocols to meet regulatory requirements and uphold the highest standards of client care

• Stay current with all relevant regulations, licensing requirements, and industry standards. Ensure the branches remain in compliance with all applicable laws and regulations

• Identify opportunities for process improvement and efficiency enhancements in service delivery, scheduling, and operations. Implement best practices to optimize operations

• Accurate oversight of records, reports, and documentation related to client care, employee performance, and operational metrics. Prepare regular reports for senior management

• Develop and implement emergency response plans and procedures to address unexpected situations, ensuring the safety and well-being of patients and staff

The following skills and experience would be preferred and beneficial for the role:

• Previous experience in healthcare operations management, preferably in homecare

• Strong leadership, communication, and organizational skills

• Knowledge of healthcare regulations and compliance

• Proficiency in using healthcare management software and technology

• Excellent problem-solving and decision-making abilities

• Ability to work collaboratively with multidisciplinary teams

• Compassion and dedication to providing high-quality patient care

The successful Operations Manager will receive an excellent salary up to £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

**Monthly Car Allowance**

• 25 days annual leave plus bank holidays entitlement

• Comprehensive induction and training programme

• Career development and progression

• Employee Assistance Programme

• Blue Light Card Scheme

• Full DBS disclosure paid for

• Mileage from and to home address reimbursement*

• Consistent support from a dedicated Head Office Team

• Relocation assistance provided

Reference ID: 6469

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to [email protected]