free listing
added over 9 years ago
Customer Service & Operations Internship
Manchester
United Kingdom
Views: 1486Candidates: 0
Required language:
-
Job Type:
Fixed-term contract
Experience:
-
THIS INTERNSHIP IS IN MANCHESTER
What will you gain after 5 months?
- Customer service and office administration knowledge & expertise
- Valuable experience of working with customers and market research experience
- Play a key role in all stages of customer market research and implementation of feedback received
- Property Management & Lettings experience
- General office management skills
- The necessary training, efficient appraisal system and non-stop mentoring under the guidance of Senior staff
- Professional Confidence/ Positive Self Image – believing in oneself under confidence and training of the mentor
- Improvement of You Planning, organizing & prioritizing skills;
- Adaptability, maintaining effectiveness in different situations, environments and cultures;
- Potential job opportunities for exceptional performers for a full time position
Main Responsibilities Include:
- Market Research to analyse the needs to the target market, to develop the product offering accordingly
- To conduct market evaluations to ID new market opportunities.
- Customer relations & support
- Customer feedback questionnaires analysis
- Market research & compiling questionnaires
- Customer courtesy calls
- Customer inductions
- Secretarial duties and tasks
- Any other duties as reasonably requested by Management
- General administrative duties to ensure the day to day business runs effectively
- Additional projects agreed to meet your personal internship & development goals
Person Specification:
- A self motivated hand on proactive approach when dealing with clients and suppliers;
- Ability to prioritize your workload and following the company culture of going beyond what’s expected;
- Capability of working individually and as part of a team
- Highly presentable and personable
- Excellent communication and customer service skills.
- Good organisation and planning skills,
- Self-motivated proactive approach and ready to use initiative
- Reliable and committed
- Flexible, positive and professional attitude.
- Self development orientation, to learn & develop your skills
Terms and conditions
Applying for the job means accepting Terms and Conditions