Endpoint Engineer (Fully Remote)

The Endpoint Engineer is responsible for delivering expert-level endpoint security solutions and services to clients. This role involves assessing client needs, designing tailored security solutions, and providing implementation and support to ensure robust endpoint management and protection.

Day-to-day, responsibilities will span across various critical areas, ensuring smooth operations and excellent customer experiences. Here are some key points from the Endpoint Engineer role:

Client Assessment: Conduct thorough assessments of client environments to identify security needs and vulnerabilities related to endpoint devices.

Solution Design: Develop customized endpoint security solutions based on client requirements, leveraging industry best practices and cutting-edge technologies.

Implementation: Lead the deployment and configuration of endpoint security solutions, ensuring seamless integration with existing client systems.

Training and Support: Provide training to client IT teams on endpoint security tools and best practices. Offer ongoing support and troubleshooting to address any issues.

Incident Response: Assist clients in responding to endpoint security incidents, including investigation, containment, and remediation efforts.

Policy Development: Help clients develop and implement endpoint security policies and procedures to ensure compliance with regulatory requirements and industry standards.

Documentation: Maintain detailed documentation of client engagements, including assessment findings, solution designs, and implementation steps.

Continuous Improvement: Stay updated on the latest endpoint security trends and technologies, and recommend enhancements to client security postures.

Collaboration: Work closely with internal teams, including sales, product development, and support, to ensure client satisfaction and successful project delivery.

About our client

This Endpoint Engineer role sits within the technical professional services arm of the Company with a team of architects and engineers delivering technical solutions to clients. They have a rich capability across the whole technology lifecycle with appropriate training and accreditations to ensure good quality.

Our client sells software to resellers both in the UK and across Europe, enabling them to provide software, services, and solutions to end users and businesses. They work with many leading global software publishers such as Microsoft, Quest Software, MindManager, Flexera, ManageEngine, and many more.

With offices in the UK, USA, Canada and Amsterdam, they're an enthusiastic technically led team that is at the cutting edge of new and exciting technology. They are customer-focused and pride themselves on offering various solutions; to ensure they can solve their customers’ problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance – remote and hybrid working, a personal trainer, and an employee assistance program are just a few of the ways they do this. Colleagues regularly tell them that their teams are why they love their jobs.

Benefits for you

Paid Training

Individual Personal Development Plans

Personal Trainer

Flexible Working arrangements

Incentives and Rewards

Social Events/Fundraisers/Staff Parties

Staff Referral Scheme

Life Assurance with MetLife

Employee Assistance Programme for you and your family

Medicash Health Cash Plan

All companies say that they have a great culture – They are proud that this is reality – They put their people first!

About you

As their Endpoint Engineer you will need a strong technical background and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud native), preferably within large organisations on enterprise platforms or within a leading IT consultancy providing Endpoint based services to multiple clients. You will have demonstrable certifications and experience in designing and deploying endpoint solutions, and be comfortable delivering to tight timescales.

This Endpoint Engineer role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation.

Other traits and skills they're looking for:

3 years experience in delivering Endpoint solutions

Professional technical certifications in 1 or more Endpoint technologies

Up to date knowledge of modern SoC practices

Strong understanding of cloud computing technologies, business drivers, and emerging computing trends

Strong troubleshooting skills and attention to detail

Strong written and verbal communication skills

Ability to solve technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge

Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings

Demonstrated leadership, versatility and integrity

Their most successful people are technically minded, focused, supportive, pragmatic and creative. Does this sound like you?

Salary: c£45,000 to £60,000 negotiable